Aiport Instruction

Airport Instruction:

Curbside Pick Up:
Once at the airport, please follow these instructions:
  1. Whether you checked luggage or not, please proceed to the baggage claim level.
  2. Once you have all your luggage, please call 1-815-200-9604
  3. Our dispatcher will be waiting for your call.
  4. You will be given the door number and the vehicle license plate.
  5. Please be aware that airport regulations require livery vehicles to remain in a holding area until the customer is ready, so it might take anywhere from 5 to 15 min for the car to reach you.
Baggage Meet (Extra Fees Apply):
If you have booked a greeter at the airport, then you will find him at the baggage claim, where your flight carrousel is located, even if you have no luggage, please proceed to your carrousel, he will be holding a sign that has your name on it.

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